1. How To Request Deletion
Send the request from the email address used for your app account. If you cannot access that email address, include enough information for GastroGrowth and the restaurant operator to verify you without exposing another person's data.
2. What Happens Next
- GastroGrowth verifies the requester and identifies the relevant app, restaurant, and customer account.
- GastroGrowth coordinates with the restaurant operator when the restaurant is the controller of the customer account or order records.
- Account profile data, saved addresses, preferences, marketing consent, loyalty settings, push tokens, and non-required identifiers are deleted or anonymized where feasible.
- Some records may be retained where required for invoices, tax, accounting, food safety, fraud prevention, chargebacks, security, dispute handling, or legal obligations.
- GastroGrowth confirms the outcome or explains why additional verification or retention is required.
3. App Store And Google Play Notes
Apps that allow account creation must provide an in-app path to request account deletion and a web resource for deletion requests. This page is the public web resource used for GastroGrowth-powered customer apps unless a restaurant-specific deletion page is approved.
Need a different format?
Restaurant operators and app reviewers can request a signed agreement, client-specific privacy notice, store submission copy, or DPA exhibit at privacy@gastrogrowth.com.
Open Privacy Policy