Orders and kitchen
Give every order a clear next step.
From the incoming queue to the kitchen and the collection counter, your team works with the same order details and a visible stage of service.
See it with your restaurant in mindA service rhythm your team can follow.
Try the workflow with the people who will use it during a busy shift.
- 01
Review and confirm
Review the incoming order and fulfilment time. Check the requested items and choices before committing the kitchen.
- 02
Prepare and mark ready
Use the kitchen workflow to follow preparation. An explicit ready state gives the collection or delivery handoff a clear starting point.
- 03
Complete the right handoff
Handle pickup or move into the restaurant’s own-driver delivery workflow. Completion should reflect what actually happened.
Keep the useful details with the order.
Service gets easier to understand when the team can find what it needs.
Choices and timing
Keep the selected products, options and scheduled work visible to the people preparing the order.
Menu control
Maintain product availability and choices in Manager. Staff still need a clear procedure when an item becomes unavailable during service.
Customer status
The customer can follow supported order progress. Agree which team member updates each stage.
Check your counter setup before the first rush.
Kitchen displays and printing require the appropriate device and configuration. Test the actual printer, paper, connection and recovery workflow. GastroGrowth receipt printing is not a promise to replace a certified fiscal POS.
Plan your setupReady for collection is different from delivered.
A prepared meal still needs the correct handoff. For delivery, check assignment, driver availability and the supported completion flow. For pickup, make the collection point and order confirmation clear.
Explore delivery management