Resources

Useful reading before the next service.

Understand the channel choices, prepare your customer records and plan a direct-ordering journey your team can operate.

Start with the work you want to do.

Two practical guides, built around a manageable first step.

A rollout checklist covering the menu, checkout, team handoff and what to review after launch.

Separate contact records, order history and permission, then prepare an existing list carefully.

These comparisons explain where each approach fits. Changing competitor facts carry source and review dates.

Marketplace ordering and a restaurant’s direct channel, using Italy as the marketplace reference.

Distinguish marketplace discovery, restaurant delivery and the separate Express offering.

An international comparison that separates Eats, Direct and Webshop, with the Italy availability caveat.